FAQs

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Do you accept credit cards?

Yes, we accept all Mastercard and Visa credit cards. They will be processed over the phone with our office.

Alternatively, you can pay by cheque at the time of completion, made payable to Handyman Connection.

I’m a contractor and am interested in working for Handyman Connection. Are you hiring?

Our offices are always seeking qualified professional craftsmen to deliver our services. Please contact your local Handyman Connection or click here to find out more.

What if I have a problem or concern about a service I received?

At Handyman Connection, customer satisfaction drives our brand and our business. If you should have an issue with any aspect of our work for you, please contact us immediately so we can make it right.

Are you insured?

The local franchisee and craftsmen carry various types of insurance to help protect you.

Do you do background checks on your craftsmen?

The franchisees are asked to perform annual background checks on the craftsmen.

Does your work come with a guarantee?

The work comes with a written guarantee that covers a majority of projects that we do for 1 year.

What if I have to reschedule an appointment?

To reschedule, you can click on the link on the confirmation email you will receive, or you can just give us a call.

How long will I have to wait for an appointment?

We will always schedule your appointment at the earliest opportunity, depending on craftsman availability and your schedule.

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*Services may change and vary by Handyman Connection location.